PRODUCT GUARANTEE
The Michael Murphy Home Furnishing Promise
Here at Michael Murphy Home Furnishing, we have a longstanding tradition of looking after our customers, providing them with expert service and quality product. As a testament to this, we have a 10-Year Structural Warranty and a 12-Month Component Guarantee across our bedroom, dining and living room furniture, giving you additional security and assurance of craftsmanship when you shop with us.
Our 10-Year Structural Warranty & 12-Month Component Guarantee
10-Year Structural Warranty
To show we have full confidence in the quality materials and build of our products, our 10-Year Structural Warranty covers the formative features of our furniture across multiple ranges. From sofa frames, bed frames, timber, joints and springs, these key elements are all brought under this protection, to provide you with the best customer and user experience possible, even in the years that follow your purchase.
THE DETAILS
Transparency is important in the retailer/customer relationship, and with this in mind, we have broken down this warranty into uncomplicated, clear and concise bullet points.
BEDS
Our 10-Year Warranty covers the structural makeup of:
- Springs
- Bed frames
DINING, LIVING & BEDROOM
Our 10-Year Warranty covers the structural makeup of:
- Joints
- Timber
SOFAS & ARMCHAIRS
Our 10-Year Warranty covers the structural makeup of:
- Sofa and armchair frames
12-Month Component Guarantee
When it comes to our furniture, we don’t dodge the details. Our 12-Month Component Guarantee covers a huge number of components across dining, living and bedroom, including drawer runners, hinges, handles, and table leaf extension mechanisms; ensuring that the key features of your furniture remain in prime condition.
THE DETAILS
In the interest of making things as clear as possible, we have listed out the elements covered under this handy guarantee.
BEDS
Our 12-Month Component Guarantee covers the following:
- Storage mechanisms
- Drawers
- Electric motors
DINING, LIVING & BEDROOM
Our 12-Month Component Guarantee covers the following:
- Hinges
- Light fittings (sans bulbs)
- Drawers runners
- Handles
- Table leaf extension mechanisms
- Storage-inclusive coffee tables
SOFAS & ARMCHAIRS
Our 12-Month Component Guarantee covers the following:
- Adjustable seating
- Recliner mechanisms
- Coverings
- Stitching
- Electric motors
Is there anything not covered?
We cannot be held accountable for natural wear and tear, accidental damage or a lack of appropriate care. Our 10-Year Structural Warranty and 12-Month Component Guarantee will not apply under these circumstances.